Terms of business

Draft. This is an outline and will be completed and checked by a solicitor before launch. It is not yet legal advice or a final policy.

1. Parties and definitions. Business-to-business only; we don’t sell to consumers.
2. Services. Bid/No-Bid Check, Bid Review, Draft Packs and Bid Desk, and the scope of each.
3. Your responsibilities. The information you supply must be accurate. Pricing, declarations and submission remain yours, and you review all content before use.
4. No guarantee of outcome. We are not liable for the buyer’s decision.
5. Fees and payment. Prices as published; Draft Packs 50% up front and 50% on delivery; payment terms [e.g. 14 days]; late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998.
6. Bid Desk subscription. Rolling monthly, 30 days’ notice, what’s included, fair use.
7. Turnaround times and what happens if inputs arrive late.
8. Revisions. Two rounds on Draft Packs.
9. Intellectual property. You own the final deliverables once paid; we keep our general know-how and templates; no third-party copyrighted material is used.
10. Confidentiality and optional NDA.
11. Data protection. Controller/processor roles for your documents, with Article 28 processor terms.
12. Use of AI tools. Disclosure, human review, no training on your data.
13. Liability cap [e.g. fees paid in the last 12 months], except liability that cannot be limited by law.
14. Termination and cancellation of work in progress.
15. Complaints process.
16. Governing law. England and Wales [adjust for Scotland/Northern Ireland clients].